Shipping Policy

Please note due to COVID-19 no delivery times are guaranteed. FedEx has temporarily suspended guaranteed delivery times. This includes FedEx Express delivery. USPS is also running a few days behind in delivery times.

Read more about FedEx COVID Policy Here


We typically ship all items within 1-2 business day, but sometimes it may take 5-10 days to process orders. If an order will be delayed over 5 days for any reason we will do our best to inform our customers of such changes. 

Please note our flooring is shipped from our warehouse in GA. Since it is our busy season flooring orders may take 2-4 weeks to ship out. This item takes longer to process and ship due to its size. Most orders are received in about 7-10 business days after shipping.

We do our best to fill orders as fast as possible in the order received. We ship the majority of our products through FedEx, but we occasionally ship through UPS, USPS, or Main Freight as needed. Samples are sent via USPS first class mail. 1 Yard orders and scrap orders will also be shipped via USPS. USPS do seem to take longer than FedEx to receive. It is not uncommon for USPS orders to take 1-2 weeks to arrive. Larger rolls are shipped through FedEx Home/Ground Delivery or UPS Home/Ground. We don’t require a signature for delivery, but we can do so upon request. If the volume is high enough we may ship via freight. Please feel free to inquire with us about estimated shipping times of specific items before ordering.  We will do our best to accommodate specific shipping requests.

Here is a helpful map that provides estimated ship times for FedEx Ground shipments. These are based on average ship times and we can not guarantee packages will be delivered according to the chart below. 

                                              FedEx Ground Times

FedEx Zone Map Color Key

You will receive an e-mail with the shipment tracking number when a label has been created for your shipment.

We also ship to Alaska, Hawaii, Canada and worldwide, but the price is usually more expensive. Please call for a shipping quote if you are in one of these areas.  We may be able to ship to other countries upon request.  We will not be responsible for the cost of any taxes, duties, customs charges etc. when shipping to a foreign country (including Canada). Again you may be subject to import taxes. Our shipping charge covers only the cost of shipping the item.  

We do offer expedited Express - 2 Day and overnight shipping. Prices can be found during the checkout process. Orders placed on weekends will ship out on Monday.

Our items are shipped in a heavy duty shipping bag. Our fabric is durable, but caution should be used when opening the package as sharp objects like scissors could scratch or cut the fabric. Open the package with caution as to not damage your item.

When we do ship with UPS, we use UPS Carbon Neutral Shipping to minimize the environmental impact. 

Feel free to call us at (312) 300-6737 or email us at if you have any questions or concerns about shipping.